Meeting the Challenge: Overcoming Personnel Shortage and Engaging the Next Generation in Logistics Careers

By Adeeba Khan In Industry News On 15th March 2024

At this year's WCS in Hong Kong, delegates discussed the pressing personnel shortage in the logistics industry, particularly focusing on the air cargo sector.

Jack So, chairman of the Hong Kong Airport Authority, emphasised the pivotal role of air cargo – as “The Backbone of Commerce and Trade".

Despite acknowledging this, the industry is struggling with a shortage of workers, especially regarding the lack of women and young entrants.

Wilson Kwong, CEO of Hactl, expressed concerns about the challenges in attracting and retaining talent, especially after the COVID-19 pandemic. He stressed the importance of adapting to employees' needs, highlighting the significance of work-life balance and flexible shift patterns, especially for the younger generation.
Industry professionals discussed factors contributing to the workforce shortage, such as the intangible nature of air cargo compared to industries producing tangible products.
Advocates investing in educational partnerships to engage young people early on and spark their interest in logistics.
There was an emphasis on the importance of networking, inclusivity, and representation within the industry.
Suggestions were made for reaching out to universities and high schools to raise awareness about career opportunities in logistics.
Calls were made to create a strong learning culture within the industry to foster growth and address the talent shortage effectively.

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